How It Works

Subscription 101

• How do I cancel my subscription?
• How does the subsciption work?
• How can I contact Canine Care?
• Can I choose more than one recipe?
• How do you tailor the recipe to my dog?
• Do I have to prepare anything?

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Shipping

• What if I need to make changes to my delivery?
• Where do you ship?
• When is the food shipped?
• What if I'm not home when Ollie is delivered?
• What if I am traveling?

Food Storage

• How long will the food stay fresh after it’s delivered?
• Can I freeze the food? And how long will it last?
• What if I don't have enough room in my fridge to store trays?