When am I charged for each order?

Billing is tied directly to your box delivery frequency and your account is charged the day before your package ships. If you need to make any changes to your delivery date, we recommend doing so at least 4 days before your next delivery date. To make changes to date,

1. Login to your account
2. Click 'Deliveries'
3. Select a new delivery date and save

If you're looking for a different date that's not on the list, our Canine Care team is more than happy to help. You can reach them at caninecare@myollie.com or at 1(844) 886-5543.